Version Date: November 16, 2025

BC Hydration (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, interact with our forms, or communicate with us through email, phone, or SMS.

1. Information We Collect

Personal Information

Name

Email address

Phone number

Shipping and billing address

Company information (if provided)

Order & Payment Information

Products ordered

Order history

Shipping details

Payment confirmation data (we do not store full credit card numbers)

Automatically Collected Data

IP address

Device/browser type

Pages visited

Cookies and analytics tracking

2. How We Use Your Information

We use collected information to:

Process and fulfill orders

Communicate about orders, shipping, and support

Send appointment reminders and confirmations

Respond to customer service inquiries

Improve website performance and user experience

Send promotional messages (only if you opted in)

3. SMS Consent & Compliance (A2P Required Language)

By providing your mobile number, you consent to receive:

Order notifications

Shipping updates

Appointment confirmations

Customer support messages

Marketing messages when you opt in

Message & data rates may apply.

Reply STOP to opt out.

Reply HELP for support.

Your consent is not required to purchase products.

4. Sharing Your Information

We do not sell your data.
We may share limited information only with trusted service providers:

Payment processors

Shipping partners

CRM and SMS automation platforms

Website analytics tools

Each partner is required to follow strict data protection standards.

5. Data Security

We use industry-standard security methods to protect your information. While we take reasonable precautions, no system is completely secure.

6. Your Data Rights

You may request to:

Access the data we hold

Correct or update your information

Delete your information

Opt out of marketing at any time

Contact: [email protected]

7. Contact Information

BC Hydration

3825 Columbus Rd, Building B
Columbus, OH 43023

Email: [email protected]