Version Date: November 16, 2025

By using this website, placing an order, or interacting with BC Hydration services, you agree to the following Terms of Service.

1. Overview

BC Hydration (“we,” “our,” “us”) provides premium spring water, distilled water, and custom-branded aluminum cups. These Terms apply to all visitors, customers, and users of our site.

2. Online Store Terms

You agree that:

All information provided at checkout is accurate

You are at least the age of majority in your state

You will not misuse the website or violate laws

You understand product availability and pricing may change at any time

We reserve the right to cancel or refuse orders as needed.

3. Products & Services

We strive for accuracy in all product descriptions and images, but variations may occur due to manufacturing, supply chain, or design updates.

4. Orders, Billing & Payments

All orders must be paid in full at checkout.
Payments are processed through secure third-party systems (e.g., Shopify Payments, Stripe).
We do not store full credit card information on our servers.

5. Shipping & Delivery

Shipping timelines vary based on product selection and location.
All shipping costs are displayed at checkout unless otherwise arranged.

6. Returns & Refunds

Due to the consumable and/or custom nature of our products:
All sales are final unless:

Your order arrives damaged

You received the wrong product

Contact [email protected] within 48 hours of delivery for assistance.

7. SMS Messaging Terms (A2P-Compliant)

By submitting your phone number at checkout, in a form, or while booking a call, you consent to receive:

Order updates

Shipping notifications

Appointment reminders

Customer support messages

Promotional content (optional opt-in)

Reply STOP to unsubscribe.

Reply HELP for help.

Message & data rates may apply.

BC Hydration and carriers are not responsible for delayed or undelivered SMS messages.

8. Intellectual Property

All content on this website — including branding, copy, logos, images, and product designs — is owned by BC Hydration and may not be used without written permission.

9. Limitation of Liability

BC Hydration is not responsible for:

Delays in delivery

Website interruptions

Misuse of products

Third-party service outages

Use of the site is at your own risk.

10. Governing Law

These Terms are governed by the laws of the State of Ohio.

11. Contact Information

BC Hydration

3825 Columbus Rd, Building B
Columbus, OH 43023

Email: [email protected]